Apolloon Snowtrip 2026
30.01.2026 - 08.02.2026
Dear Apolloon, (après-)ski fanatics and sympathisers,
Welcome to the booking link for the Apolloon Snowtrip.
Edition 2026 takes us to Risoul (France).
We leave during the week from the 30th up and until the 8th of February 2026
and it promises to be a week to remember!
Besides a great destination, we have a lot more in store for you.
A small overview of the points of interest:
Risoul 1850, France, also known as the après-ski mecca with Europe’s largest snowpark
Risoul 1850, France, the gem of the Southern French Alps
Stay at the Yoonly & Friends accommodation, located within walking distance of the slopes
Daily après-ski events organized by Yoonly
A 6-day La Fôret Blanche ski pass giving access to a whopping 185 km of slopes
And all this for just €689 per person!
From beginners to experts on the slopes and off, welcome!
Friends and appendages welcome!
Don't hesitate, book now because places are limited.
A SMALL TEASER
Already in the mood? Here is a little preview. Join us!
See you in the mountains!
What is included?
Included as standard in the basic package:
- Bus trip from the pick-up point near you
- Accommodation in studios and appartments
- Skipass 6 days La Fôret Blanche (185km of slopes)
- 24/7 assistance
- Entertainment programme with daily après-ski, parties and activities
- Yoonly wristband for benefits at destination
- Free luggage storage on arrival and departure
What is not included:
- Skipass extensions: more information and prices, see 'Skipass'
- Equipment rental: more information and prices, see 'Equipment rental'
- Lessons: more information and prices, see 'Lessons'
- Insurance: more information and prices, see 'Insurance'
- Bed and bath linen, unless otherwise specified under 'Accommodation'
- Accommodation deposit: pre-authorisatoin by credit card or copy of credit card
- Paying activities, as mentioned above
- Parking when you would choose to arrange your own transport, unless otherwise specified under 'Accommodation'
- Tourist taxes
- Booking fees
Can I extend my basic package?
Yes you can! In the booking procedure you will be offered a variety of travel options. More information and prices can be found in the other menus.
Dinner Yoonly & Friends
Treat yourself to a freshly prepared dinner by Yoonly & Friends. A delicious and relaxed way to end your day in the mountains with good food and great company.
What to expect
- Dinner (drinks not included): a starter, main course and dessert
- Starter: croque monsieur or vegetarian poke bowl
- Main course: for example tartiflette, Basque chicken, veal blanquette or a vegetarian option
- Dessert: for example fresh fruit or dessert of the day
Practical info
- Price: € 42 per person for 2 dinners
- Tip: combine your dinner with your Yoyo card to enjoy a drink of your choice at the bar at great prices
Make your selection during the booking steps.
Booking fees
A fixed booking fee of €6 applies to every reservation.
This fee covers the processing of your booking, including administrative handling and transaction costs. It is charged per booking, regardless of the number of travellers or selected options.
The booking fee is non-refundable in case of changes or cancellations, in accordance with Yoonly’s general terms and conditions.
Insurance
Good travel insurance allows you to enjoy your trip with peace of mind. Whether it’s a medical emergency, damage to your equipment or an unexpected cancellation, the right coverage helps you avoid unpleasant surprises.
Through Yoonly, you can easily book insurance that matches your travel plans. We work together with NEAT, a trusted provider known for solid coverage and professional service.
Please note: Yoonly acts as an intermediary only. The insurance policy is contracted directly with NEAT. For any questions about your policy or to report a claim, please contact NEAT directly.
Available plans
Cancellation insurance
This insurance covers cancellation costs up to 24 hours before departure, provided the reason is listed in the policy and supported with valid documentation. Always check the policy terms to avoid unpleasant surprises.
View policy terms
SKIEUR – Travel assistance insurance
Covers medical expenses, repatriation, and theft or damage to ski and snowboard equipment. Ideal for a worry-free winter sports holiday. Please read the policy carefully to see what is and isn’t covered.
View policy terms
Combined plan: Cancellation + SKIEUR
Want complete peace of mind? Choose the combined package with both cancellation and travel assistance cover. This bundle is offered at a discounted rate.
Need more info?
Still have questions about the insurance options? Check our FAQ for clear answers to frequently asked questions.
You can make your selection during the booking process.
POW! - Protect our Winters
Let’s keep winter white
Protect Our Winters (POW!) is an international organization committed to preserving mountain regions and winter sport destinations. Due to climate change, snow-reliable areas are becoming increasingly rare – putting your favourite winter activities at risk.
Why does this matter?
- Glaciers are retreating and snow-reliable zones are shrinking
- Winters are becoming shorter and less predictable
- Nature and local mountain communities are under pressure
POW! raises awareness, supports climate action and drives policy change – with a strong focus on mountain environments and the outdoor community. The organization funds local initiatives and encourages winter sport enthusiasts like you to take part.
Yoonly x POW! – Your impact, doubled
At Yoonly, we want to do our part. That’s why we support POW! with a simple but powerful commitment: for every euro you donate, we’ll add one more.
Together, we double the impact – for the climate, the mountains, and the future of snow sports.
Get involved
Want to make a difference? Simply check the box during your booking to donate one euro to POW! – we’ll take care of the rest.
Let’s protect the mountains.
Let’s preserve winter.
Final cleaning
The end-of-stay cleaning is not included in your travel package. You are responsible for leaving your accommodation clean and tidy at check-out.
Specific cleaning instructions may vary depending on the accommodation and will be clearly communicated at check-in.
What you need to take care of before departure:
- Leave the accommodation 100% broom clean and tidy
- Clean and tidy bathroom (don’t forget the mirror)
- Collect bed linen at the indicated location or place it in the designated container
- Sort and dispose of all waste in the appropriate containers
- Empty and clean the fridge and freezer completely
- Clean the oven and/or microwave thoroughly
The correct option will be automatically selected for you during the booking steps.
Bed sheets
A standard bedding set is included in your travel package. This set is matched to the room and bed type assigned to you.
Please note: this is a simple disposable set that covers basic needs during your stay. If you prefer more comfort, we recommend bringing your own bed linen.
Included in the set:
- Pillowcase
- Mattress protector
- Sheet
Not included:
The correct option is automatically selected for you during the booking steps.
Dinner Yoonly & Friends
Treat yourself to a freshly prepared dinner by Yoonly & Friends. A delicious and relaxed way to end your day in the mountains with good food and great company.
What to expect
- Dinner (drinks not included): a starter, main course and dessert
- Starter: croque monsieur or vegetarian poke bowl
- Main course: for example tartiflette, Basque chicken, veal blanquette or a vegetarian option
- Dessert: for example fresh fruit or dessert of the day
Practical info
- Price: € 126 per person for 6 dinners
- Tip: combine your dinner with your Yoyo card to enjoy a drink of your choice at the bar at great prices
Make your selection during the booking steps.
Dinner Yoonly & Friends
Treat yourself to a freshly prepared dinner by Yoonly & Friends. A delicious and relaxed way to end your day in the mountains with good food and great company.
What to expect
- Dinner (drinks not included): a starter, main course and dessert
- Starter: croque monsieur or vegetarian poke bowl
- Main course: for example tartiflette, Basque chicken, veal blanquette or a vegetarian option
- Dessert: for example fresh fruit or dessert of the day
Practical info
- Price: € 105 per person for 5 dinners
- Tip: combine your dinner with your Yoyo card to enjoy a drink of your choice at the bar at great prices
Make your selection during the booking steps.
Dinner Yoonly & Friends
Treat yourself to a freshly prepared dinner by Yoonly & Friends. A delicious and relaxed way to end your day in the mountains with good food and great company.
What to expect
- Dinner (drinks not included): a starter, main course and dessert
- Starter: croque monsieur or vegetarian poke bowl
- Main course: for example tartiflette, Basque chicken, veal blanquette or a vegetarian option
- Dessert: for example fresh fruit or dessert of the day
Practical info
- Price: € 84 per person for 4 dinners
- Tip: combine your dinner with your Yoyo card to enjoy a drink of your choice at the bar at great prices
Make your selection during the booking steps.
Dinner Yoonly & Friends
Treat yourself to a freshly prepared dinner by Yoonly & Friends. A delicious and relaxed way to end your day in the mountains with good food and great company.
What to expect
- Dinner (drinks not included): a starter, main course and dessert
- Starter: croque monsieur or vegetarian poke bowl
- Main course: for example tartiflette, Basque chicken, veal blanquette or a vegetarian option
- Dessert: for example fresh fruit or dessert of the day
Practical info
- Price: € 63 per person for 3 dinners
- Tip: combine your dinner with your Yoyo card to enjoy a drink of your choice at the bar at great prices
Make your selection during the booking steps.
Skipass
The ski pass is standard included in your travel package, so you can enjoy the slopes without any worries. Prefer to travel without a ski pass? No problem – you’ll receive a nice discount.
Standard included
- 6-day ski pass for the La Forêt Blanche ski area
- Access to 185 km of slopes
Discount without ski pass
- Select the option “No ski pass” during booking
- Receive a €80 discount on your total price
Make your selection during the booking steps.
Dinner Yoonly & Friends
Treat yourself to a freshly prepared dinner by Yoonly & Friends. A delicious and relaxed way to end your day in the mountains with good food and great company.
What to expect
- Dinner (drinks not included): a starter, main course and dessert
- Starter: croque monsieur or vegetarian poke bowl
- Main course: for example tartiflette, Basque chicken, veal blanquette or a vegetarian option
- Dessert: for example fresh fruit or dessert of the day
Practical info
- Price: € 21 per person for 1 dinner
- Tip: combine your dinner with your Yoyo card to enjoy a drink of your choice at the bar at great prices
Make your selection during the booking steps.
Tartiflette
Craving a true Alpine classic? Enjoy a freshly prepared tartiflette by Yoonly & Friends – made with potatoes, bacon, onions and rich reblochon cheese. The ultimate comfort dish after a day on the slopes.
This hearty meal is served with a 25 cl beer or soft drink of your choice, in the warm and friendly atmosphere of Yoonly & Friends.
Practical info
- Price: €17 per person
- Includes: tartiflette + 25 cl beer or soft drink
- Tip: combine with your Yoyo card to enjoy your meal with a drink of your choice at the bar at great prices
A comforting homemade Alpine favourite, served with care and plenty of flavour.
Make your selection during the booking steps.
Finger food apéro
Treat yourself to the Finger Food Apéro by Yoonly & Friends – a freshly prepared sharing board filled with warm, crispy bites. Perfect for enjoying with friends or on your own after a great day on the slopes, with a drink at the bar.
A delicious mix of savoury classics with a sweet finish – the ideal way to end your ski day in style.
Practical info
- Price: €18 per apéro board
- Includes: 6 chicken wings, 6 cheese croquettes, onion rings, fries with cheddar sauce, and a muffin or cookie
- Tip: combine with your Yoyo card to enjoy your apéro with a drink of your choice at the bar at great prices
A freshly made, flavour-packed apéro board to share and enjoy at Yoonly & Friends.
Make your selection during the booking steps.
Pinsa apéro
Discover the Pinsa Margherita Apéro by Yoonly & Friends – a delicious, lighter take on the traditional pizza. This Roman specialty features a crispy crust and soft interior, freshly baked and perfect to share or enjoy on your own after a day on the slopes.
The pinsa is served with a 25 cl beer or soft drink of your choice – the perfect aperitif in the warm atmosphere of the Yoonly & Friends bar.
Practical info
- Price: €9.50 per person
- Includes: Pinsa Margherita + 25 cl beer or soft drink
- Tip: combine with your Yoyo card to enjoy your aperitif with a drink of your choice at the bar at great prices
A light and flavourful treat to round off your day on the slopes.
Make your selection during the booking steps.
Breakfast Yoonly & Friends
Start your day right with a fresh breakfast at Yoonly & Friends – simple, tasty, and full of energy to get you ready for another great day on the slopes. The perfect way to wake up and enjoy a relaxed morning atmosphere.
Each morning, enjoy a hot drink, half a baguette with butter and jam, a glass of fruit juice, a slice of Savoy cake, and a fresh fruit salad. Due to the large number of guests arriving on the evening of arrival and the following morning, breakfast on the first day is not included. For a 7-night stay, you will therefore receive 6 mornings of breakfast. However, by showing your Yoonly wristband, you can enjoy special discounts with our local partners on that first morning.
Practical info
- Price: €24 per person (6 mornings of breakfast at Yoonly & Friends)
- Includes: hot drink, half baguette with butter and jam, fruit juice, slice of Savoy cake, and fruit salad
- Tip: combine with your Yoyo card to enjoy your breakfast with a drink of your choice at the bar at great prices
A fresh and balanced breakfast to start each day on the right note.
Make your selection during the booking steps.
Pizza apéro
After an amazing day on the slopes, there’s no better way to unwind than with a cosy après-ski moment. The Pizza Apéro by Yoonly & Friends is served once a week and includes a freshly baked margherita pizza with a 50 cl beer or soft drink of your choice.
A delicious way to relax, either on your own or with friends, and enjoy the warm and friendly atmosphere of Yoonly & Friends.
Practical info
- Price: €18 per person
- Includes: margherita pizza + 50 cl beer or soft drink
- Tip: combine with your Yoyo card to enjoy your aperitif with a drink of your choice at the bar at great prices
A perfect après-ski experience, full of flavour and good vibes.
Make your selection during the booking steps.
Ski-/snowboard lessons
Yoonly partners with local ski schools to offer high-quality group lessons for skiing or snowboarding, suitable for every level. Lessons are taught by experienced instructors in small groups of 7 to 12 participants.
Whether it’s your first time on the slopes or you want to refine your technique, these group lessons provide a structured, friendly, and motivating environment to improve your skills and meet others who share your passion for winter sports.
Lesson duration & timing
- Duration: 2.5 hours per day
- Period: 5 days
- Time: Ski: morning (09:00 – 11:30) | Snowboard: morning (09:00 – 11:30)
Levels
- Ski/Snowboard BEGINNER – For absolute beginners with no previous experience.
- Ski/Snowboard CLASS 1 – For those with at least 1 week of experience.
- Ski/Snowboard CLASS 2 – Intermediate level, with 2 to 3 weeks of experience.
- Ski/Snowboard CLASS 3 – For advanced riders with at least 5 weeks of experience.
- Ski/Snowboard CLASS 4 – For experts with at least 8 weeks of experience.
Prices
Group ski lessons: € 148
Group snowboard lessons: € 148
Make your selection during the booking steps.
Rental helmet
Don’t have your own helmet and want to stay safe on the slopes? Simply add a rental helmet to your booking.
For rentals, we work with our trusted partners Skiset and Intersport — the leading names in winter sports equipment. They guarantee quality, comfort, and fast service.
Your helmet will be ready upon arrival at a ski shop near your accommodation, assigned by Yoonly.
Price for 6-day rental
€ 29
Make your selection during the booking steps.
Rental equipment
When making your booking, you can choose to rent ski or snowboard equipment via Yoonly — ideal if you don’t have your own gear or simply want to travel more comfortably. By booking through us, you benefit from competitive rates and guaranteed quality.
For rentals, we collaborate with partners such as Skiset and Intersport, the leading names in winter sports equipment. They guarantee perfectly maintained gear and fast, professional service.
Your equipment will be ready for pick-up at a ski shop assigned by us, close to your accommodation.
Bringing your own equipment?
Are you bringing your own ski or snowboard equipment and travelling with our bus?
In that case, a transport fee of € 15 per person applies for your winter gear.
Levels & equipment categories
We offer different categories of equipment, tailored to your skill level and preferences:
- ECO – Well-maintained equipment from previous seasons. Ideal for beginners to early intermediates.
- ARGENT – Comfortable and reliable all-round gear. For recreational skiers and snowboarders.
- OR – All-round equipment from recent collections, offering better performance. For advanced users.
- PLATINE – The newest and most high-end gear, for ambitious and expert riders.
Ski rental prices 6 days
ECO
Set (skis + poles + boots): € 89
Without boots (skis + poles): not available
ARGENT
Set (skis + poles + boots): € 115
Without boots (skis + poles): € 89
OR
Set (skis + poles + boots): € 129
Without boots (skis + poles): € 115
PLATINE
Set (skis + poles + boots): € 159
Without boots (skis + poles): € 129
Snowboard rental prices 6 days
ARGENT
Set (snowboard + boots): € 115
Without boots (snowboard): € 89
OR
Set (snowboard + boots): € 129
Without boots (snowboard): € 115
Make your selection during the booking steps.
Transport
Transport information at Yoonly
Friday bus: 10-day trip
Your bus trip from the Apolloon pick-up point in Leuven is included in the basic package.
Our Friday buses always depart on Friday evening, and return on Sunday morning. Final departure times and the exact address of your chosen pick-up point are communicated via your My Yoonly account at the latest 7 days before departure.
Pick-up point Apolloon: Leuven (BE)
Allowed luggage included in the price:
-
Hand luggage (max. 2 kg, backpack)
-
Checked luggage (max. 20 kg, 80x70x30 cm)
Allowed luggage with a €15 surcharge:
Prerequisite:
If there is insufficient interest in a particular pick-up or drop-off point (fewer than 15 passengers), we reserve the right to cancel this pick-up or drop-off point. In this case we will reimburse a second-class train ticket to the nearest pick-up/drop-off point.
Own transport:
Do you prefer to travel by car, train or plane? Then choose 'no transport' in the booking procedure. In this case a discount of €95 per person will be granted. Please take into account the cost of toll roads, parking facilities at destination and more expensive fuel prices abroad. For more information on availability and prices of parking facilities at your accommodation or in its immediate vicinity, see 'Accommodation'.
Make your choice in the booking procedure.
Make a reservation
1. Start your booking
Click “Book now” to begin.
2. Log in or register
To book, you need a My Yoonly account.
- Log in: Have you previously traveled with Ski-line or Yoonly? Then you probably already have a My Yoonly account. Log in with your email address and password.
Forgot your password? Click “Forgot password” to reset it.
- Register: Don’t have an account yet? Click “No account yet” and follow the steps. After registering, you’ll receive an activation email with a link to confirm your account.
3. Enter your details
- Group name / estimated number of people: see also the Room allocation section.
- Personal details: If you already have a My Yoonly account, your details will be filled in automatically. Double-check that your contact information is still correct. If you created a new account, complete any missing information.
4. Click “Next”
Your booking is now created but not yet confirmed.
5. Click “Next steps”
You’ll now see an overview of travel options. Here you can choose from the available options to expand your base package. Click “More info” for additional details and prices.
- Promo code: Have a promo code? Enter it under ‘Promo code’ in the booking steps. The discount will be automatically applied to the total price of your travel package. If the code is invalid, you’ll receive a notification.
6. Click “Next”
You’ll now see the booking overview. Carefully review all information. If you notice an error, you can go back a step or later modify your booking via your My Yoonly account (up to 30 days before departure). More information can be found under Modify booking.
You can also choose to receive our Yoonly newsletter – filled with news, useful tips, and offers. You can unsubscribe at any time.
Before confirming, you must agree to the general terms and conditions. More information is available via the provided links.
7. Click “Confirm”
Confirm your booking and pay the deposit of €150. Please make sure to complete the payment within 48 hours – otherwise, your booking will be automatically canceled.
8. Confirmation by email
After payment, you’ll receive a processing email within a few seconds. Don’t see it? Check your spam folder and mark our messages as “not spam.”
Email is our main communication channel for all further travel information.
Payment
Payment Deadlines
The following payment deadlines apply when you make a booking with Yoonly:
- Deposit (€150): Add a minimum amount of €150 to your booking for it to become official. You have 48 hours to complete this payment and confirm your booking.
- Optional mid-payment (€250): Would you like to spread out your payments? You can make an optional additional payment of €250 at any time. This is entirely voluntary and not mandatory.
- Total travel sum (remaining balance): The full amount must be paid no later than 30 calendar days before departure.
- Bookings made less than 30 days before departure: No deposit applies. You must pay the full amount within 48 hours to confirm your booking.
Payment Methods
At the bottom of your booking confirmation email, you’ll find an overview of the payment instructions and methods available to you:
- Pay online via Mollie: Bancontact, VISA, MasterCard, iDEAL, or bank transfer. Click the payment link in the email or log into your My Yoonly account, select whether you wish to pay the deposit, the optional mid-payment, or the full balance, and follow the steps.
If you pay via bank transfer, make sure to include the correct payment reference (OGM/structured communication).
Payment Confirmation
You’ll receive an email confirmation for each payment. Depending on the payment method chosen, this confirmation may take up to 5 business days.
- Online payment: As soon as your payment is accepted, you’ll immediately receive a confirmation email. The payment status in your My Yoonly account will automatically be updated.
- Bank transfer: Please take into account possible delays from your bank and the Mollie payment platform. You’ll receive a confirmation email within 5 business days after completing your transfer, provided that your unique payment reference (OGM code) was entered correctly. The payment status in your My Yoonly account will then be updated.
Haven’t received a confirmation within the stated timeframes? Please check your spam or junk folder and mark our messages as “not spam”. Email is our primary communication channel for all updates and information regarding your trip.
Still can’t find it? Contact us right away at contact@yoonly.eu so we can locate your payment and send the confirmation manually.
Non-payment
We will send regular payment reminders to help you stay on track with the applicable deadlines. Please respect these deadlines — late or missing payments may incur additional costs.
- Late payment: If payment is not received by the due date indicated in your booking confirmation, we reserve the right — by operation of law and without prior notice — to charge default interest at a rate of 10% per year from the due date until full payment, as well as a fixed compensation fee of 10% of the outstanding travel sum with a minimum of €35. More information: Part 1, Art. 8 Non-payment in our General Terms and Conditions.
- No right of withdrawal: Failure to pay the deposit and/or full amount is not considered a cancellation or termination of the travel contract by Yoonly. Once you confirm your booking, you are legally bound to the travel contract and the corresponding payment obligation. More information: Part 1, Art. 6 No right of withdrawal in our General Terms and Conditions.
Room allocation
For a group trip, each traveler or participant books individually. The group leader (association, club, company, etc.) is responsible for organizing the room arrangements in coordination with our team.
Choose a shared group name
If you’re traveling with friends or colleagues and want to stay in the same room or nearby rooms, agree on a shared group name and enter it in the “Group name” field during your booking.
This allows us to know that you belong together and enables us — together with your designated group leader — to organize your rooms as close together as possible.
Indicate the number of group members
It’s not always possible for everyone to book at the same time. That’s why we ask you to let us know the expected number of participants using the same group name.
- We can already take into account bookings that are likely to follow, even if not everyone has booked yet.
- Don’t worry if this number changes later — the final room allocation will only be made once the group trip is fully booked or at the latest 30 days before departure.
Available room types
See ACCOMMODATION for details on the available room types at your property. If there are rooms for 4 or 6 people, we recommend registering in groups of 2, 3, 4, or 6 people, or a multiple of these numbers.
- We cannot guarantee that the assigned room types will perfectly match your group size. This depends on availability and the allocation of room types for your specific group trip.
- It’s possible that another group may share your room, or that your group could be partially split up.
That said, after many years of experience, we’ve become experts in room coordination — we’ll always do our utmost to keep your group together!
Buying one or more empty beds
If you want 100% certainty that no one from another group will share your room(s), or if your group size doesn’t fit the available room types, you can choose to buy one or more empty beds (subject to availability).
This gives you more control over your room setup, which we’ll organize together with you.
Interested? Contact us at contact@yoonly.eu for availability and pricing.
Deposit
To ensure that the rented property is returned in the same condition as it was received, a security deposit is required for certain parts of your trip.
Accommodation
Deposit procedure:
The accommodation deposit is collected via the platform SWIKLY, on behalf of the accommodation provider. This method replaces the traditional VISA authorization, cash payment, or cheque (FR).
For each stay, a deposit of at least €200 per person is required (amount may vary depending on the accommodation). The amount is only temporarily reserved on your bank account or payment card — no money is actually withdrawn.
The accommodation provider may only charge (part of) this amount in case of damage or issues found after your stay. In all other cases, the reservation is automatically released.
Deposit amount: minimum €200 per person, depending on the accommodation.
Ski Pass
Deposit procedure: cash upon check-in.
The deposit for the ski pass (magnetic key card), if applicable, is paid in cash to the Yoonly trip leader upon arrival at the destination.
To receive your deposit back, return your ski pass at check-out to the Yoonly trip leader or insert it into the designated drop box at the ski pass counter on-site.
Deposit amount: €2 per ski pass, unless otherwise indicated.
Equipment Rental
Deposit procedure: via a pre-authorization on a credit card (VISA or MasterCard) or by providing a copy of both sides of the credit card at collection.
No money will be charged to your card. The deposit amount is simply reserved and automatically released no later than 20 days after check-in.
If you don’t have a personal credit card, a copy of the front and back of a valid credit card (VISA or MasterCard) will also suffice to complete the deposit process.
Deposit amount: depends on the rented equipment (quality and type). The amount can never exceed the public retail price incl. VAT of the rented material.
As long as there is sufficient balance available on the credit card, up to two people can use the same card to provide their deposit.
Liability
You are personally and jointly liable for all deposits at all times. Yoonly cannot be held responsible for any deposits that are partially or fully withheld, as this remains a direct agreement between you and the supplier of the respective service.
Our trip leaders on-site are, of course, available to assist you in case of any issues — for example, with a language barrier or questions about the reason for a withheld deposit.
We strongly recommend taking a photo of the inspection form upon collection and return. This provides you with proof in case a deposit is withheld unfairly afterwards.
Travel info
Provided that you have paid the full amount and at least 21 days before departure, you will receive a detailed overview of all travel information with your booking in the form of an info booklet. Our info booklet will be sent to you by email, but can also be downloaded from 'My bookings' on your My Yoonly account.
Here are a few practical facts that are important to know before you confirm your booking.
#1 Departure and arrival by bus
The departure and arrival times of Yoonly buses vary depending on the pick-up point and destination. Unless otherwise stated in the booking steps with the transport option, you can generally assume that we use the departure and arrival times below. Always subject to change due to traffic and/or weather conditions.
Outward journey:
Departure from the Netherlands (NL): Friday or Saturday evening between 16h00 and 23h00.
Departure from Belgium (BE): Friday or Saturday evening between 17:30 and 00:00.
Departure from Northern France (FR): Friday or Saturday evening between 19h00 and 01h30.
Departure from central France (FR): Friday or Saturday evening/night between 21h00 and 03h30.
Departure from Southern France (FR): Friday or Saturday night between 00h00 and 06h00.
Arrival at destination in France (FR): Saturday or Sunday morning between 06:30 and 13:00.
Arrival at destination in Italy (IT): Saturday or Sunday morning between 08h00 and 13h00.
Arrival at destination in Austria (AT): Saturday or Sunday morning between 06:30 and 13:00.
Arrival at destination in Switzerland (CH): Saturday or Sunday morning between 06:30 and 13:00.
Return journey:
Departure from France (FR): Saturday evening between 17h00 and 23h00.
Departure from Italy (IT): Saturday evening between 17:00 and 23:00.
Departure from Austria (AT): Saturday evening between 17:00 and 23:00.
Departure from Switzerland (CH): Saturday evening between 17:00 and 23:00.
Arrival at destination in the Netherlands (NL): Sunday morning between 08h00 and 13h00.
Arrival at destination in Belgium (BE): Sunday morning between 06h00 and 12h00.
Arrival at destination in Northern France (FR): Sunday morning between 04h00 and 10h00.
Arrival at destination in central France (FR): Sunday morning between 02h00 and 08h00.
Arrival at destination in Southern France (FR): Sunday morning between 00h00 and 06h00.
As of 7 days before departure, you can find the exact departure information of the bus assigned to you in 'My bus data' on your My Yoonly account. Here you will find your bus number, the time of collection, the time of departure, the exact address of your pick-up point and the contact details of the person responsible for the pick-up point. The same applies for the return journey. The bus data on your My Yoonly account is actively kept up-to-date.
#2 Check-in and check-out accommodation
Unless otherwise stated on the WELCOME page of the group trip, please note the check-in and check-out times below:
Check-in:
Arrival at destination Saturday morning: Saturday afternoon between 17h00 and 20h00.
Arrival at destination Sunday morning: Sunday afternoon between 17h00 and 20h00.
Check-out:
Saturday morning before 10h00, with the exception of the accommodations where an appointment has to be made for the check-out and room inspection which is organised between 07h30 and 10h00.
Everyone likes to have a clean accommodation. The cleaning teams of our accommodations therefore do everything in their power to put your accommodation in order as soon as possible after check-out of the travellers who preceded you. The same happens a week later when you leave and new travellers will occupy your accommodation.
#3 Luggage depot
Following on from the above, you will often have a 'dead day' to fill upon arrival or departure. Our Yoonly travel guides will be happy to fill this in as best as possible with, among other things, the guarding of the luggage depot, which will be provided to you free of charge.
On arrival and departure, you will not have to drag your luggage around, you can leave it in the luggage depot until you check-in at your accommodation or return home by bus.
Modify booking
#1 Travel options, with the exception of insurances
Up to 30 days before departure, you can modify your booking and in particular your travel options completely free of charge in your My Yoonly account under the heading 'My bookings'. You can change, cancel or add travel options.
To do so, click on 'Travel options' in the table and change the initially booked travel options as desired. You will receive an updated confirmation e-mail for each change, containing an update of your booking overview and corresponding travel sum.
Outstanding balance after modification(s): You must pay your full travel price at least 30 days before departure. See PAYMENT for more information and the applicable conditions.
Overpayment after modification(s): Do you have a credit balance with us after you modified your booking and corresponding travel options? We will make sure that this balance is paid back to the account of your choice at the latest before departure. In the event that we do not have your account details, e.g. if you paid your deposit and/or full travel sum online, we will contact you to request these.
#2 Insurances
The only travel components that cannot be changed, cancelled or added are the insurances. After a period of 24 hours, counting from receipt of your confirmation e-mail, the insurances you have booked will be activated by our insurance company.
This is to avoid fraud and abuse of the comprehensive cover provided by our insurance policies.
Cancel booking
No matter what you find yourself in, we have an answer for you in case you have to cancel your booking. With our flexible and transparent cancellation policy, we do everything in our power to save you from potential cancellation costs. After all, it is bad enough when you have to cancel your booking.
#1 Replacement
You can't travel yourself, but have found someone who can and wants to take over your booking? Any replacement must be communicated by email to contact@yoonly.eu at least 14 days before departure. You need to provide your replacement's name, email address, phone number, and your booking ID. This comes with an administration cost of 20€.
#2 Cancellation with cancellation insurance
The cancellation insurance is a standard cancellation insurance, commonly offered when booking a trip.
PLEASE NOTE! This insurance is a different travel insurance than the one sold last winter season (2022-2023), so be sure to read your policy carefully!
When you book cancellation insurance, you are entitled to a refund equivalent to the applicable cancellation fees, minus the cost of the insurance(s) you have booked. This means you essentially have a cost-free cancellation up to 24 hours before departure if you cancel for a reason covered by the insurance policy and you can provide the necessary documentation to the insurance company.
note: Keep in mind that there is a deductable in this insurance!
If you have the proper documentation for your reason for cancellation, you will receive a refund. If not, you are not eligible for a refund.
You can find all the covered reasons in the policy conditions: Policy Conditions for Cancellation Insurance
#3 Cancellation without cancellation insurance
Find more information on how to cancel your booking here.
If you cannot apply the two options mentioned above, cancellation costs will apply to your booking. The amount depends on the time remaining until the departure date. The cancellation process only starts once the minimum cancellation costs have been paid. As mentioned above, this is very important to avoid higher cancellation costs.
More than 45 days before departure: 30% of the total amount
Between 44 and 30 days before departure: 50% of the total amount
Between 29 and 15 days before departure: 65% of the total amount
Between 14 and 10 days before departure: 80% of the total amount
Less than 9 days before departure: 100% of the total amount
Covid-19
At Yoonly, we place great importance on the health and safety of our customers and employees. We want to reassure you that there are currently no concerns regarding Covid-19 in relation to our services and bookings. However, we are closely monitoring the situation and will adjust our measures immediately, if necessary, to ensure safety. We recommend keeping an eye on local guidelines and any travel restrictions, and we will inform our customers in a timely manner if there are any changes that may affect our bookings.