Almost there! For all practical information see the tabs above. To start your booking click below!
Book before 17/12 for only €529,-
After 17/12 you can book for €549,- (as long as we still have spots available!)
What is included?
Included as standard in the basic package:
- Accommodation in studios and appartments
- Skipass 6 days La Fôret Blanche (185km of slopes)
- 24/7 assistance
- Yoonly wristband for benefits at destination
- Free luggage storage on arrival and departure
- Progress benefits and extra activities
- Tourist taxes
What is not included?
Optional:
- Skipass extensions: more information and prices, see 'Skipass'
- Equipment rental: more information and prices, see 'Equipment rental'
- Lessons: more information and prices, see 'Lessons'
- Insurance: more information and prices, see 'Insurance'
- Bed and bath linen, unless otherwise specified under 'Accommodation'
- Accommodation deposit
- Paying activities, as mentioned above
- Parking when you would choose to arrange your own transport, unless otherwise specified under 'Accommodation'
Can I extend my basic package?
Yes you can! In the booking procedure you will be offered a variety of travel options. More information and prices can be found in the other menus.
Accommodation
Yoonly & Friends
Very proud to open the doors of our very own accommodation in the Alps in December 2021! We would like to welcome you to the first appart-hostel in the Alps. A hybrid accommodation that combines the freedom of appartments with the ambience of a hostel. Brand new rooms and flats, tailor-made for every type of winter sportsman and woman, with all modern comforts. All this within walking distance of the pistes and the village centre.
It doesn't stop there! You can enjoy hotel facilities including meal formulas, restaurant, take-away food and snacks of the highest level, as well as bar, party room, gaming room and relaxing cocooning. All this in a young and hip setting where no one is a stranger.
Room types
5-person room - Hostel (approx. 27m²)
Living room with single sofa bed and bunk bed | Sleeping corner with bunk bed | Coffee corner with coffee machine and kettle | Private bathroom with shower | Private toilet in separate room | Shared kitchen and living area with 5 other rooms | Balcony
Appartment 4/5 persons - Appart (approx. 27m²) - Most common room type!
Living room with single sofa bed and bunk bed | Sleeping corner with bunk bed | Kitchen with hob, microwave, refrigerator, coffee machine, kettle and dishwasher | Private bathroom with shower | Private toilet in separate room | Balcony
Appartment 5/6 persons duplex - Appart (approx. 43m²)
GROUND FLOOR: Living room with large dining table | Sleeping corner with two bunk beds | Kitchen with hob, microwave, refrigerator, coffee machine, kettle and dishwasher | Private bathroom with shower | Private toilet in separate room | Balcony
DUPLEX LEVEL: Sitting area with Fatboys | Sleeping corner with bunk beds
Appartment 7/8 persons duplex - Appart (approx. 49m²)
GROUND FLOOR: Living room with large dining table and 1-person sofa bed | Sleeping corner with bunk bed | Kitchen with hob, microwave, refrigerator, coffee machine, kettle and dishwasher | Private bathroom with shower | Private toilet in separate room | Balcony
DUPLEX LEVEL: Sitting area with Fatboys | Sleeping corner with two bunk beds | Private bathroom with walk-in shower and toilet
Appartment 8/9 persons duplex - Appart (approx. 49m²)
GROUND FLOOR: Living room with large dining table and 1-person sofa bed | Sleeping corner with bunk bed | Kitchen with hob, microwave, refrigerator, coffee machine, kettle and dishwasher | Private bathroom with shower | Private toilet in separate room | Balcony
DUPLEX LEVEL: Bedroom with double sofa bed | Sleeping corner with two bunk beds | Private bathroom with walk-in shower and toilet | Balcony
Facilities
Reception | Restaurant | Take-away | Bar | Gaming room | Cocooning | Fondue and raclette equipment, iron, ironing board and board games lending service | Wifi (private; chargeable) | Material locker | Luggage storage | Parking (in the village; free of charge) | Pets not allowed
In the neighbourhood
150m from the slopes | 400m from the first ski lift | In the immediate vicinity of restaurants, bars and shops | 250m from the 'old' village centre
Skipass
La Fôret Blanche
Gives access to the whole ski area (185km of slopes).
- 6 day skipass (Sun-Fri): included in the price
- 7 day skipass (Sun-Sat): + 29 € (UNAVAILABLE!)
If you do not wish to book a skipass, select the option 'no skipass'. This will give you a discount of 90 €.
Make your choice in the booking procedure.
Rental equipment
When making your booking, you can choose to hire ski and snowboard equipment if you do not have your own. If you book this equipment through Yoonly, you will benefit from favourable rates. For the rental of your ski and snowboard equipment, we rely on our partner Intersport: the absolute reference when it comes to quality of the delivered equipment and a guarantee for a smooth service.
The ski and snowboard equipment in our rental is divided into four different levels/quality classes:
VERT: Well-kept material from the previous winter collections. The set for the beginner to slightly advanced.
BLEU: The typical 'all-rounders' for relaxed winter sport fun. Material from the middle class of the current and previous winter collections with friendly(er) properties.
ROUGE: The typical "all-rounders" for advanced winter sport fun. Medium-range material from the latest winter collections with advanced properties.
NOIR: The highest quality material from the latest collection. For enthusiasts, ambitious and expert winter sportsmen.
SKI RENTAL PRICES:
Ski ECO + poles + boots: €79
Ski ECO + poles: €65,-
Ski ARGENT + poles + boots: €105,-
Ski ARGENT + poles: €85
Ski OR + poles + boots: € 115,-
Ski OR + poles: €95
Only boots for ski OR: €35
Ski PLATINE + poles + boots: €139,-
Ski PLATINE + poles: € 119,-
SNOWBOARD RENTAL PRICES:
Snowboard ARGENT + bindings + boots: € 105,-
Snowboard ARGENT + bindings: € 85,-
Snowboard OR + bindings + boots: € 115,-
Snowboard OR + bindings: € 95,-
Only boots for Snowboard OR: € 45,-
Make your choice in the booking procedure.
Rental helmet
Safety first!
You don't have your own helmet and you want to hit the slopes safely? You can add the helmet rental to your booking. The pick-up point to recover your rented helmet is situated in the ski shop where you've rented your ski-/snowboard material.
Price: 25 €
Make your choice in the booking procedure.
Ski-/snowboard lessons
Group lessons
Yoonly works closely with local French ski schools to organise ski/snowboard lessons. You have a choice of different levels, adapted to your experience.
Group lessons take place in groups of 7 to 12 people.
A week consists of five lesson days; all ski lessons last 2.5 hours and snowboard lessons last 2 hours. Lessons take place in the morning or afternoon, depending on availability. On-site instructors, at least English-speaking, will put everything in place to get you to step into the world of winter sports as a beginner or progress as an advanced skier by the end of the week.
Niveaus:
Ski/Snowboard DÉBUTANT (absolute beginner, no experience): + 144 €
Ski/Snowboard CLASSE 1 (beginner, min. 1 week of experience): + 144 €
Ski/Snowboard CLASSE 2 (average, min. 2 à 3 weeks of experience): + 144 €
Ski/Snowboard CLASSE 3 (advanced, min. 5 weeks of experience): + 144 €
Ski/Snowboard CLASSE 4 (expert, min. 8 weeks of experience): + 144 €
(Image from ESF)
Make your choice in the booking procedure.
Dinner Yoonly & Friends
Comfort at its best, without cooking or washing up! Enjoy a freshly prepared meals cooked by the Yoonly & Friends team. A nice way to end the après-ski fun with dinner. Out together, home together!
Dinner: you will enjoy an starter (charcuterie board or crudités), a main course (burger, chicken, dish of the day with trimmings), desert (fruits or desert of the day) and a coffee (excluding other drinks).
In combination with your Yoyo drink card, which could extend your benefit to the bar, you will enjoy a total package at the most advantageous prices.
Due to large crowds on the evening of arrival, dinner on arrival is not included. If you stay 7 nights, you have a dinner formula for 6 days. However, on presentation of your Yoonly wristband, you will enjoy favourable rates at the various local Yoonly partners.
Make your choice in the booking steps.
Yoyo Card
Hydrating before and after strenuous efforts on the slopes is a 'must'! Combine the useful with the pleasant and enjoy benefits? When putting together your travel package, select the Yoyo Card option including budget and get discounts on the tastiest drinks - hot or cold - at the Yoyo bar on the ground floor of Yoonly & Friends.
Budget: Depending on the budget or number of included drinks you choose, the discounts increase.
In the morning during a high-energy breakfast, in the afternoon at après-ski or in the evening at the party, your Yoyo Card is valid during the opening hours of the Yoyo Bar.
Make your choice in the booking steps.
Bed sheets
Disposable bed sheet pack
Included in your basic package price, tailored to your room and bed type and delivered at check-in of your stay. Less headaches on departure and more luggage space.
This is a basic quality sheet package, consisting of:
- Pillowcase
- Mattress cover
- Sheet
Bath linen is not included and must be provided by yourself.
Important: please note that this is a sheet set that only provides basic needs during your stay. These are thin (disposable) sheets of standard quality. If you prefer more comfort, we advise you to bring your own bed linen.
Final cleaning
Final cleaning of your stay
Not included in your basic package price. You have to take care of this yourself when checking out your stay:
- 100% cleaned and tidied up stay
- Kitchen completely cleaned and tidied up (dishes back in the closet and not in the dishwasher)
- Bathroom completely cleaned and tidied up (don't forget the mirror)
- Linen collected at the indicated location or in the allocated container
- Waste in the provided containers
Tip: Since only in some cases sufficient cleaning material is provided in our accommodations, it is best to provide the basic necessities yourself: sponge + dishcloth + detergent (small can) + cleaning agent (small can). The larger necessities are all provided for in your accommodation, so don't overdo it.
Note: Please note that a deposit may be retained in the event of an incomplete or insufficiently thorough final cleaning. It's not fun, but think of the tenants who will be staying in the same accommodation after you and would like to check in as soon as possible after the cleaning teams have finished checking out your accommodation.
POW! - Protect Our Winters
Donate €1 and commit to protecting our beloved Alps and the mountain climate together with "Protect our Winters" and all winter sports enthusiasts. Every donated euro will be doubled by us!
Make your choice in the booking procedure.
Insurance
ASSURINCO travel insurance: for a hassle-free vacation
Depart on vacation without worries. Travel insurance is important. In case of any incident, you can always rely on it and recover the associated costs from the insurance company. Travel accident, illness, and/or cancellation insurance are not included as standard in your trip, but you can add them immediately during the booking process for an extra fee.
Cancellation insurance: CANCELLATION
The cancellation insurance covers the cancellation costs of your trip up to 24 hours before departure, provided you have a valid reason that is included in the policy and the necessary supporting documents.
There is also a deductible in the insurance policy.
The deductible is the part of the damage that you must bear yourself after an accident. The balance above the deductible is covered by the insurer.
For more information, you can view the insurance contract by clicking HERE.
SKIEUR travel assistance insurance: ACCIDENT ON THE SLOPES | REPATRIATION | THEFT AND BREAKAGE OF EQUIPMENT
This insurance covers medical and repatriation costs during your trip.
Consult the full policy HERE for an overview of the applicable conditions.
Cancellation insurance + SKIEUR travel assistance insurance: CANCELLATION | ACCIDENT ON THE SLOPES | REPATRIATION | THEFT AND BREAKAGE OF EQUIPMENT
With this combination, you choose both the cancellation and SKIEUR insurance together.
More information and explanations can also be found in our FAQ: Insurances
Make a reservation
1. Start your booking
Click “Book now” to begin.
2. Log in or register
To book, you need a My Yoonly account.
- Log in: Have you previously traveled with Ski-line or Yoonly? Then you probably already have a My Yoonly account. Log in with your email address and password.
Forgot your password? Click “Forgot password” to reset it.
- Register: Don’t have an account yet? Click “No account yet” and follow the steps. After registering, you’ll receive an activation email with a link to confirm your account.
3. Enter your details
- Group name / estimated number of people: see also the Room allocation section.
- Personal details: If you already have a My Yoonly account, your details will be filled in automatically. Double-check that your contact information is still correct. If you created a new account, complete any missing information.
4. Click “Next”
Your booking is now created but not yet confirmed.
5. Click “Next steps”
You’ll now see an overview of travel options. Here you can choose from the available options to expand your base package. Click “More info” for additional details and prices.
- Promo code: Have a promo code? Enter it under ‘Promo code’ in the booking steps. The discount will be automatically applied to the total price of your travel package. If the code is invalid, you’ll receive a notification.
6. Click “Next”
You’ll now see the booking overview. Carefully review all information. If you notice an error, you can go back a step or later modify your booking via your My Yoonly account (up to 30 days before departure). More information can be found under Modify booking.
You can also choose to receive our Yoonly newsletter – filled with news, useful tips, and offers. You can unsubscribe at any time.
Before confirming, you must agree to the general terms and conditions. More information is available via the provided links.
7. Click “Confirm”
Confirm your booking and pay the deposit of €150. Please make sure to complete the payment within 48 hours – otherwise, your booking will be automatically canceled.
8. Confirmation by email
After payment, you’ll receive a processing email within a few seconds. Don’t see it? Check your spam folder and mark our messages as “not spam.”
Email is our main communication channel for all further travel information.
Payment
Payment Deadlines
The following payment deadlines apply when you make a booking with Yoonly:
- Deposit (€150): Add a minimum amount of €150 to your booking for it to become official. You have 48 hours to complete this payment and confirm your booking.
- Optional mid-payment (€250): Would you like to spread out your payments? You can make an optional additional payment of €250 at any time. This is entirely voluntary and not mandatory.
- Total travel sum (remaining balance): The full amount must be paid no later than 30 calendar days before departure.
- Bookings made less than 30 days before departure: No deposit applies. You must pay the full amount within 48 hours to confirm your booking.
Payment Methods
At the bottom of your booking confirmation email, you’ll find an overview of the payment instructions and methods available to you:
- Pay online via Mollie: Bancontact, VISA, MasterCard, iDEAL, or bank transfer. Click the payment link in the email or log into your My Yoonly account, select whether you wish to pay the deposit, the optional mid-payment, or the full balance, and follow the steps.
If you pay via bank transfer, make sure to include the correct payment reference (OGM/structured communication).
Payment Confirmation
You’ll receive an email confirmation for each payment. Depending on the payment method chosen, this confirmation may take up to 5 business days.
- Online payment: As soon as your payment is accepted, you’ll immediately receive a confirmation email. The payment status in your My Yoonly account will automatically be updated.
- Bank transfer: Please take into account possible delays from your bank and the Mollie payment platform. You’ll receive a confirmation email within 5 business days after completing your transfer, provided that your unique payment reference (OGM code) was entered correctly. The payment status in your My Yoonly account will then be updated.
Haven’t received a confirmation within the stated timeframes? Please check your spam or junk folder and mark our messages as “not spam”. Email is our primary communication channel for all updates and information regarding your trip.
Still can’t find it? Contact us right away at contact@yoonly.eu so we can locate your payment and send the confirmation manually.
Non-payment
We will send regular payment reminders to help you stay on track with the applicable deadlines. Please respect these deadlines — late or missing payments may incur additional costs.
- Late payment: If payment is not received by the due date indicated in your booking confirmation, we reserve the right — by operation of law and without prior notice — to charge default interest at a rate of 10% per year from the due date until full payment, as well as a fixed compensation fee of 10% of the outstanding travel sum with a minimum of €35. More information: Part 1, Art. 8 Non-payment in our General Terms and Conditions.
- No right of withdrawal: Failure to pay the deposit and/or full amount is not considered a cancellation or termination of the travel contract by Yoonly. Once you confirm your booking, you are legally bound to the travel contract and the corresponding payment obligation. More information: Part 1, Art. 6 No right of withdrawal in our General Terms and Conditions.
Room allocation
For a group trip, each traveler or participant books individually. The group leader (association, club, company, etc.) is responsible for organizing the room arrangements in coordination with our team.
Choose a shared group name
If you’re traveling with friends or colleagues and want to stay in the same room or nearby rooms, agree on a shared group name and enter it in the “Group name” field during your booking.
This allows us to know that you belong together and enables us — together with your designated group leader — to organize your rooms as close together as possible.
Indicate the number of group members
It’s not always possible for everyone to book at the same time. That’s why we ask you to let us know the expected number of participants using the same group name.
- We can already take into account bookings that are likely to follow, even if not everyone has booked yet.
- Don’t worry if this number changes later — the final room allocation will only be made once the group trip is fully booked or at the latest 30 days before departure.
Available room types
See ACCOMMODATION for details on the available room types at your property. If there are rooms for 4 or 6 people, we recommend registering in groups of 2, 3, 4, or 6 people, or a multiple of these numbers.
- We cannot guarantee that the assigned room types will perfectly match your group size. This depends on availability and the allocation of room types for your specific group trip.
- It’s possible that another group may share your room, or that your group could be partially split up.
That said, after many years of experience, we’ve become experts in room coordination — we’ll always do our utmost to keep your group together!
Buying one or more empty beds
If you want 100% certainty that no one from another group will share your room(s), or if your group size doesn’t fit the available room types, you can choose to buy one or more empty beds (subject to availability).
This gives you more control over your room setup, which we’ll organize together with you.
Interested? Contact us at contact@yoonly.eu for availability and pricing.
Deposit
To ensure that the rented property is returned in the same condition as it was received, a security deposit is required for certain parts of your trip.
Accommodation
Deposit procedure:
The accommodation deposit is collected via the platform SWIKLY, on behalf of the accommodation provider. This method replaces the traditional VISA authorization, cash payment, or cheque (FR).
For each stay, a deposit of at least €200 per person is required (amount may vary depending on the accommodation). The amount is only temporarily reserved on your bank account or payment card — no money is actually withdrawn.
The accommodation provider may only charge (part of) this amount in case of damage or issues found after your stay. In all other cases, the reservation is automatically released.
Deposit amount: minimum €200 per person, depending on the accommodation.
Ski Pass
Deposit procedure: cash upon check-in.
The deposit for the ski pass (magnetic key card), if applicable, is paid in cash to the Yoonly trip leader upon arrival at the destination.
To receive your deposit back, return your ski pass at check-out to the Yoonly trip leader or insert it into the designated drop box at the ski pass counter on-site.
Deposit amount: €2 per ski pass, unless otherwise indicated.
Equipment Rental
Deposit procedure: via a pre-authorization on a credit card (VISA or MasterCard) or by providing a copy of both sides of the credit card at collection.
No money will be charged to your card. The deposit amount is simply reserved and automatically released no later than 20 days after check-in.
If you don’t have a personal credit card, a copy of the front and back of a valid credit card (VISA or MasterCard) will also suffice to complete the deposit process.
Deposit amount: depends on the rented equipment (quality and type). The amount can never exceed the public retail price incl. VAT of the rented material.
As long as there is sufficient balance available on the credit card, up to two people can use the same card to provide their deposit.
Liability
You are personally and jointly liable for all deposits at all times. Yoonly cannot be held responsible for any deposits that are partially or fully withheld, as this remains a direct agreement between you and the supplier of the respective service.
Our trip leaders on-site are, of course, available to assist you in case of any issues — for example, with a language barrier or questions about the reason for a withheld deposit.
We strongly recommend taking a photo of the inspection form upon collection and return. This provides you with proof in case a deposit is withheld unfairly afterwards.
Travel info
Provided that you have paid the full amount and at least 21 days before departure, you will receive a detailed overview of all travel information with your booking in the form of an info booklet. Our info booklet will be sent to you by email, but can also be downloaded from 'My bookings' on your My Yoonly account.
Here are a few practical facts that are important to know before you confirm your booking.
#1 Departure and arrival by bus
The departure and arrival times of Yoonly buses vary depending on the pick-up point and destination. Unless otherwise stated in the booking steps with the transport option, you can generally assume that we use the departure and arrival times below. Always subject to change due to traffic and/or weather conditions.
Outward journey:
Departure from the Netherlands (NL): Friday or Saturday evening between 16h00 and 23h00.
Departure from Belgium (BE): Friday or Saturday evening between 17:30 and 00:00.
Departure from Northern France (FR): Friday or Saturday evening between 19h00 and 01h30.
Departure from central France (FR): Friday or Saturday evening/night between 21h00 and 03h30.
Departure from Southern France (FR): Friday or Saturday night between 00h00 and 06h00.
Arrival at destination in France (FR): Saturday or Sunday morning between 06:30 and 13:00.
Arrival at destination in Italy (IT): Saturday or Sunday morning between 08h00 and 13h00.
Arrival at destination in Austria (AT): Saturday or Sunday morning between 06:30 and 13:00.
Arrival at destination in Switzerland (CH): Saturday or Sunday morning between 06:30 and 13:00.
Return journey:
Departure from France (FR): Saturday evening between 17h00 and 23h00.
Departure from Italy (IT): Saturday evening between 17:00 and 23:00.
Departure from Austria (AT): Saturday evening between 17:00 and 23:00.
Departure from Switzerland (CH): Saturday evening between 17:00 and 23:00.
Arrival at destination in the Netherlands (NL): Sunday morning between 08h00 and 13h00.
Arrival at destination in Belgium (BE): Sunday morning between 06h00 and 12h00.
Arrival at destination in Northern France (FR): Sunday morning between 04h00 and 10h00.
Arrival at destination in central France (FR): Sunday morning between 02h00 and 08h00.
Arrival at destination in Southern France (FR): Sunday morning between 00h00 and 06h00.
As of 7 days before departure, you can find the exact departure information of the bus assigned to you in 'My bus data' on your My Yoonly account. Here you will find your bus number, the time of collection, the time of departure, the exact address of your pick-up point and the contact details of the person responsible for the pick-up point. The same applies for the return journey. The bus data on your My Yoonly account is actively kept up-to-date.
#2 Check-in and check-out accommodation
Unless otherwise stated on the WELCOME page of the group trip, please note the check-in and check-out times below:
Check-in:
Arrival at destination Saturday morning: Saturday afternoon between 17h00 and 20h00.
Arrival at destination Sunday morning: Sunday afternoon between 17h00 and 20h00.
Check-out:
Saturday morning before 10h00, with the exception of the accommodations where an appointment has to be made for the check-out and room inspection which is organised between 07h30 and 10h00.
Everyone likes to have a clean accommodation. The cleaning teams of our accommodations therefore do everything in their power to put your accommodation in order as soon as possible after check-out of the travellers who preceded you. The same happens a week later when you leave and new travellers will occupy your accommodation.
#3 Luggage depot
Following on from the above, you will often have a 'dead day' to fill upon arrival or departure. Our Yoonly travel guides will be happy to fill this in as best as possible with, among other things, the guarding of the luggage depot, which will be provided to you free of charge.
On arrival and departure, you will not have to drag your luggage around, you can leave it in the luggage depot until you check-in at your accommodation or return home by bus.
Modify booking
#1 Travel options, with the exception of insurances
Up to 30 days before departure, you can modify your booking and in particular your travel options completely free of charge in your My Yoonly account under the heading 'My bookings'. You can change, cancel or add travel options.
To do so, click on 'Travel options' in the table and change the initially booked travel options as desired. You will receive an updated confirmation e-mail for each change, containing an update of your booking overview and corresponding travel sum.
Outstanding balance after modification(s): You must pay your full travel price at least 30 days before departure. See PAYMENT for more information and the applicable conditions.
Overpayment after modification(s): Do you have a credit balance with us after you modified your booking and corresponding travel options? We will make sure that this balance is paid back to the account of your choice at the latest before departure. In the event that we do not have your account details, e.g. if you paid your deposit and/or full travel sum online, we will contact you to request these.
#2 Insurances
The only travel components that cannot be changed, cancelled or added are the insurances. After a period of 24 hours, counting from receipt of your confirmation e-mail, the insurances you have booked will be activated by our insurance company.
This is to avoid fraud and abuse of the comprehensive cover provided by our insurance policies.
Cancel booking
No matter what you find yourself in, we have an answer for you in case you have to cancel your booking. With our flexible and transparent cancellation policy, we do everything in our power to save you from potential cancellation costs. After all, it is bad enough when you have to cancel your booking.
#1 Replacement
You can't travel yourself, but have found someone who can and wants to take over your booking? Any replacement must be communicated by email to contact@yoonly.eu at least 14 days before departure. You need to provide your replacement's name, email address, phone number, and your booking ID. This comes with an administration cost of 20€.
#2 Cancellation with cancellation insurance
The cancellation insurance is a standard cancellation insurance, commonly offered when booking a trip.
PLEASE NOTE! This insurance is a different travel insurance than the one sold last winter season (2022-2023), so be sure to read your policy carefully!
When you book cancellation insurance, you are entitled to a refund equivalent to the applicable cancellation fees, minus the cost of the insurance(s) you have booked. This means you essentially have a cost-free cancellation up to 24 hours before departure if you cancel for a reason covered by the insurance policy and you can provide the necessary documentation to the insurance company.
note: Keep in mind that there is a deductable in this insurance!
If you have the proper documentation for your reason for cancellation, you will receive a refund. If not, you are not eligible for a refund.
You can find all the covered reasons in the policy conditions: Policy Conditions for Cancellation Insurance
#3 Cancellation without cancellation insurance
Find more information on how to cancel your booking here.
If you cannot apply the two options mentioned above, cancellation costs will apply to your booking. The amount depends on the time remaining until the departure date. The cancellation process only starts once the minimum cancellation costs have been paid. As mentioned above, this is very important to avoid higher cancellation costs.
More than 45 days before departure: 30% of the total amount
Between 44 and 30 days before departure: 50% of the total amount
Between 29 and 15 days before departure: 65% of the total amount
Between 14 and 10 days before departure: 80% of the total amount
Less than 9 days before departure: 100% of the total amount
Covid-19
At Yoonly, we place great importance on the health and safety of our customers and employees. We want to reassure you that there are currently no concerns regarding Covid-19 in relation to our services and bookings. However, we are closely monitoring the situation and will adjust our measures immediately, if necessary, to ensure safety. We recommend keeping an eye on local guidelines and any travel restrictions, and we will inform our customers in a timely manner if there are any changes that may affect our bookings.
