SCIENTICA LEUVEN SKI TRIP 2027
29 January 2027 to 7 February 2027
Welcome to the registration page for the annual Scientica Leuven ski trip.
In 2027, we're heading to vibrant Alpe d'Huez for a week you won't forget.
What can you expect?
A complete ski holiday, specially organised for Scientica Leuven:
Stay at the centrally located Alpe d'Huez Residences, spread throughout the village with everything within walking distance
A 6-day ski pass for the entire Alpe d'Huez ski area, featuring 250 kilometres of slopes
Starting price: €785 per person
With the après-ski within walking distance and our team on site, we can't wait to welcome you to Alpe d'Huez.
Don't wait too long, as places are limited
From your first turn to your fastest run, this is a week you won't want to miss.
Register now and secure your spot.
Already excited to hit the slopes? Get a little taste of what's waiting for you below. Join us!
See you in the mountains!
Included as standard in the basic package:
- Bus trip from the pick-up point near you
- Accommodation in studios and appartments
- Skipass 6 days Alpe d'Huez (250km of slopes)
- Bed linen
- 24/7 assistance
- Entertainment programme with daily après-ski, parties and activities
- Yoonly wristband for benefits at destination
- Free luggage storage on arrival and departure
What is not included:
- Skipass extensions: more information and prices, see 'Skipass'
- Equipment rental: more information and prices, see 'Equipment rental'
- Lessons: more information and prices, see 'Lessons'
- Insurance: more information and prices, see 'Insurance'
- Bath linen, unless otherwise specified under 'Accommodation'
- Accommodation deposit: pre-authorisatoin by credit card or copy of credit card
- Paying activities, as mentioned above
- Parking when you would choose to arrange your own transport, unless otherwise specified under 'Accommodation'
- Tourist taxes
- Booking fees
Can I extend my basic package?
Yes you can! In the booking procedure you will be offered a variety of travel options. More information and prices can be found in the other menus.
Skipass
Your ski pass is standard included in your travel package, so you can hit the slopes without a worry. Prefer to travel without a ski pass? No problem – you’ll receive a discount.
Standard included
- 6-day ski pass for the Alpe d'Huez ski area
- Access to 250 km of slopes
Discount without ski pass
- Select the option “No ski pass” during booking
- Receive a €160 discount on your total price
Make your selection during the booking steps.
Transport
Friday Bus
A round-trip by luxury coach is included in your travel package.
Our Friday buses depart every Friday evening and arrive back in Belgium on Saturday evening or Sunday morning. The final departure and return times, as well as the exact address of your pick-up point, will be communicated via your My Yoonly account no later than 7 days before departure.
Pick-up point
SCIENTICA – Leuven (BE)
Allowed luggage (included in the price)
- Hand luggage (max. 2 kg, backpack)
- Checked luggage (max. 20 kg, 80 x 70 x 30 cm)
Allowed luggage (with €15 surcharge)
- Personal winter sports equipment (max. one pair of skis or one snowboard + one pair of ski or snowboard boots per person)
Conditions
If there is insufficient demand for a specific boarding point (fewer than 15 travellers), we reserve the right to cancel it. In that case, we will reimburse a second-class train ticket to the nearest available boarding location.
Saturday Bus
The Saturday bus by luxury coach is available with a surcharge of €65 per person.
Our Saturday buses depart every Saturday evening and arrive back in Belgium on Saturday evening or Sunday morning. The final departure and return times, as well as the exact address of your pick-up point, will be communicated via your My Yoonly account no later than 7 days before departure.
Pick-up point
YOONLY – Leuven (BE)
Allowed luggage (included in the price)
- Hand luggage (max. 2 kg, backpack)
- Checked luggage (max. 20 kg, 80 x 70 x 30 cm)
Allowed luggage (with €15 surcharge)
- Personal winter sports equipment (max. one pair of skis or one snowboard + one pair of ski or snowboard boots per person)
Conditions
If there is insufficient demand for a specific boarding point (fewer than 15 travellers), we reserve the right to cancel it. In that case, we will reimburse a second-class train ticket to the nearest available boarding location.
Own Transport
Prefer to travel by car, train, or plane? Then simply select the 'No bus transport' option during the booking process. You will receive a discount of €95 per person.
Please note that toll fees, parking at the destination, and higher fuel costs abroad are at your own expense. For more information on parking availability and rates at or near your accommodation, please refer to the 'Accommodation' section.
Make your selection during the booking process.
Rental equipment
When making your booking, you can choose to rent ski or snowboard equipment via Yoonly — ideal if you don’t have your own gear or simply want to travel more comfortably. By booking through us, you benefit from competitive rates and guaranteed quality.
For rentals, we collaborate with partners such as Skiset and Intersport, the leading names in winter sports equipment. They guarantee perfectly maintained gear and fast, professional service.
Your equipment will be ready for pick-up at a ski shop assigned by us, close to your accommodation.
Bringing your own equipment?
Are you bringing your own ski or snowboard equipment and travelling with our bus?
In that case, a transport fee of € 15 per person applies for your winter gear.
Levels & equipment categories
We offer different categories of equipment, tailored to your skill level and preferences:
- ECO – Well-maintained equipment from previous seasons. Ideal for beginners to early intermediates.
- ARGENT – Comfortable and reliable all-round gear. For recreational skiers and snowboarders.
- OR – All-round equipment from recent collections, offering better performance. For advanced users.
- PLATINE – The newest and most high-end gear, for ambitious and expert riders.
Ski rental prices 6 days
ECO
Set (skis + poles + boots): € 115
Without boots (skis + poles): € 105
ARGENT
Set (skis + poles + boots): € 155
Without boots (skis + poles): € 135
OR
Set (skis + poles + boots): € 175
Without boots (skis + poles): € 155
PLATINE
Set (skis + poles + boots): € 205
Without boots (skis + poles): € 185
Snowboard rental prices 6 days
ARGENT
Set (snowboard + boots): € 155
Without boots (snowboard): € 135
OR
Set (snowboard + boots): € 175
Without boots (snowboard): € 155
Make your selection during the booking steps.
Rental helmet
Don’t have your own helmet and want to stay safe on the slopes? Simply add a rental helmet to your booking.
For rentals, we work with our trusted partners Skiset and Intersport — the leading names in winter sports equipment. They guarantee quality, comfort, and fast service.
Your helmet will be ready upon arrival at a ski shop near your accommodation, assigned by Yoonly.
Price for 6-day rental
€ 29
Make your selection during the booking steps.
Ski-/snowboard lessons
Yoonly collaborates with local ski schools to offer high-quality group ski and snowboard lessons suitable for all levels. Lessons are taught by experienced instructors in groups of up to 8 participants.
Whether you are putting on skis for the first time or looking to improve your technique, these group lessons provide a structured, friendly, and rewarding environment to develop your skills and meet fellow winter sports enthusiasts.
Lesson Duration & Schedule
- Lesson duration: 2.5 to 2.75 hours per day
- Period: 6 days
- Schedule: Ski: morning (from 9:15 AM to 12:00 PM) - Snowboard: afternoon (from 2:15 PM to 4:45 PM)
Levels
- Ski/Snowboard BEGINNER – For participants with no prior experience.
- Ski/Snowboard CLASS 1 – For those with at least 1 week of experience.
- Ski/Snowboard CLASS 2 – Intermediate level, with 2 to 3 weeks of experience.
- Ski/Snowboard CLASS 3 – For advanced skiers and snowboarders with a minimum of 5 weeks of experience.
- Ski/Snowboard CLASS 4 – For experts with a minimum of 8 weeks of experience.
Prices
Group ski lessons: €260
Group snowboard lessons: €235
Make your selection during the booking process.
Alcohol consumption
To ensure a smooth trip and an even smoother après-ski, we would like to know approximately how much you drink. This will help us make the best use of our complimentary drinks budget.
Make your choice during the booking steps.
Bed sheets
A standard bedding set is included in your travel package. This set is matched to the room and bed type assigned to you.
Please note: this is a simple disposable set that covers basic needs during your stay. If you prefer more comfort, we recommend bringing your own bed linen.
Included in the set:
- Pillowcase
- Mattress protector
- Sheet
Not included:
The correct option is automatically selected for you during the booking steps.
Final cleaning
The end-of-stay cleaning is not included in your travel package. You are responsible for leaving your accommodation clean and tidy at check-out.
Specific cleaning instructions may vary depending on the accommodation and will be clearly communicated at check-in.
What you need to take care of before departure:
- Leave the accommodation 100% broom clean and tidy
- Clean and tidy bathroom (don’t forget the mirror)
- Collect bed linen at the indicated location or place it in the designated container
- Sort and dispose of all waste in the appropriate containers
- Empty and clean the fridge and freezer completely
- Clean the oven and/or microwave thoroughly
The correct option will be automatically selected for you during the booking steps.
POW! - Protect our Winters
Let’s keep winter white
Protect Our Winters (POW!) is an international organization committed to preserving mountain regions and winter sport destinations. Due to climate change, snow-reliable areas are becoming increasingly rare – putting your favourite winter activities at risk.
Why does this matter?
- Glaciers are retreating and snow-reliable zones are shrinking
- Winters are becoming shorter and less predictable
- Nature and local mountain communities are under pressure
POW! raises awareness, supports climate action and drives policy change – with a strong focus on mountain environments and the outdoor community. The organization funds local initiatives and encourages winter sport enthusiasts like you to take part.
Yoonly x POW! – Your impact, doubled
At Yoonly, we want to do our part. That’s why we support POW! with a simple but powerful commitment: for every euro you donate, we’ll add one more.
Together, we double the impact – for the climate, the mountains, and the future of snow sports.
Get involved
Want to make a difference? Simply check the box during your booking to donate one euro to POW! – we’ll take care of the rest.
Let’s protect the mountains.
Let’s preserve winter.
Insurance
Good travel insurance allows you to enjoy your trip with peace of mind. Whether it’s a medical emergency, damage to your equipment or an unexpected cancellation, the right coverage helps you avoid unpleasant surprises.
Through Yoonly, you can easily book insurance that matches your travel plans. We work together with NEAT, a trusted provider known for solid coverage and professional service.
Please note: Yoonly acts as an intermediary only. The insurance policy is contracted directly with NEAT. For any questions about your policy or to report a claim, please click here.
Available plans
Cancellation insurance
This insurance covers cancellation costs up to 24 hours before departure, provided the reason is listed in the policy and supported with valid documentation. Always check the policy terms to avoid unpleasant surprises.
View policy terms
SKIEUR – Travel assistance insurance
Covers medical expenses, repatriation, and theft or damage to ski and snowboard equipment. Ideal for a worry-free winter sports holiday. Please read the policy carefully to see what is and isn’t covered.
View policy terms
Combined plan: Cancellation + SKIEUR
Want complete peace of mind? Choose the combined package with both cancellation and travel assistance cover. This bundle is offered at a discounted rate.
Need more info?
Still have questions about the insurance options? Check our FAQ for clear answers to frequently asked questions.
You can make your selection during the booking process.
Booking fees
A fixed booking fee of €8 applies to every reservation.
This fee covers the processing of your booking, including administrative handling and transaction costs. It is charged per booking, regardless of the number of travellers or selected options.
The booking fee is non-refundable in case of changes or cancellations, in accordance with Yoonly’s general terms and conditions.
Make a reservation
1. Start your booking
Click “Book now” to begin.
2. Log in or register
To book, you need a My Yoonly account.
- Log in: Have you previously traveled with Yoonly? Then you probably already have a My Yoonly account. Log in with your email address and password.
Forgot your password? Click “Forgot password” to reset it.
- Register: Don’t have an account yet? Click “No account yet” and follow the steps. After registering, you’ll receive an activation email with a link to confirm your account.
3. Enter your details
- Group name / estimated number of people: see also the Room allocation section.
- Personal details: If you already have a My Yoonly account, your details will be filled in automatically. Double-check that your contact information is still correct. If you created a new account, complete any missing information.
4. Click “Next”
Your booking is now created but not yet confirmed.
5. Click “Next steps”
You’ll now see an overview of travel options. Here you can choose from the available options to expand your base package. Click “More info” for additional details and prices.
- Promo code: Have a promo code? Enter it under ‘Promo code’ in the booking steps. The discount will be automatically applied to the total price of your travel package. If the code is invalid, you’ll receive a notification.
6. Click “Next”
You’ll now see the booking overview. Carefully review all information. If you notice an error, you can go back a step or later modify your booking via your My Yoonly account (up to 30 days before departure). More information can be found under Modify booking.
You can also choose to receive our Yoonly newsletter – filled with news, useful tips, and offers. You can unsubscribe at any time.
Before confirming, you must agree to the general terms and conditions. More information is available via the provided links.
7. Click “Confirm”
Confirm your booking and pay the deposit of €150. Please make sure to complete the payment within 48 hours – otherwise, your booking will be automatically canceled.
8. Confirmation by email
After payment, you’ll receive a processing email within a few seconds. Don’t see it? Check your spam folder and mark our messages as “not spam.”
Email is our main communication channel for all further travel information.
Payment
Payment Deadlines
The following payment deadlines apply when booking through Yoonly:
- Deposit (€150): pay a minimum of €150 to confirm your booking. You have 48 hours to complete this payment and finalise your reservation.
- Optional intermediate payment (€250): if you wish to spread your payments, you may make an additional payment of €250. This step is entirely optional.
- Final balance (remaining amount): must be paid no later than 30 calendar days before departure.
- Booking less than 30 days before departure: no deposit is required. The total amount must be paid within 48 hours to confirm the booking.
Payment Methods
At the bottom of your booking confirmation email, you will find an overview of the payment instructions and methods available:
- Pay online via Adyen: Bancontact, VISA, MasterCard, iDEAL or bank transfer. Click the payment link in the email or log in to your My Yoonly account, select whether you wish to pay the deposit, the optional intermediate payment or the final balance, and follow the steps.
For bank transfers, please ensure that you include the correct structured reference/OGM.
Payment Confirmation
You will receive a confirmation email for each payment. Depending on the payment method chosen, this confirmation may take up to 5 business days.
- Online payment: once the payment is accepted, you will immediately receive a confirmation email. The payment status in your My Yoonly account will be updated automatically.
- Bank transfer: please allow time for processing by your bank and the Mollie platform. You will receive a confirmation email no later than 5 business days after your transfer, provided that the correct structured reference (OGM) was included. The payment status in your My Yoonly account will then be updated.
Have you not received a confirmation within the timeframes above? Please check your spam/junk mail folder and mark our emails as “not spam”. Email is our primary communication channel for all information related to your trip.
Still nothing? Contact us promptly at contact@yoonly.eu so that we can locate your payment and resend the confirmation.
Non-Payment
We regularly send reminders to ensure you do not miss any payment deadlines. Please comply with these deadlines, as fees may apply in the event of late or non-payment.
- Late payment: in the event of non-payment by the due date (as indicated in the payment instructions included in your confirmation email), we reserve the right, automatically and without prior notice, to apply late payment interest at a rate of 10% per year from the due date until payment is received, together with a fixed compensation fee equal to 10% of the outstanding amount, with a minimum charge of €35.More information: Part 1, Article 8 Non-Payment of our General Terms and Conditions.
- No right of withdrawal: failure to pay the deposit and/or the total amount is not considered by Yoonly to be a cancellation or termination of the travel contract. Once the booking has been confirmed, you are permanently bound by the contract and its payment obligations.More information: Part 1, Article 6 No Right of Withdrawal of our General Terms and Conditions.
France Groups
Payment Terms
The following terms apply to bookings made by French groups through Yoonly:
Case No. 1: Full Payment
- Total amount: to be paid within 7 days of receiving your booking confirmation email.
Case No. 2: Instalment Payment
- Deposit (€150): to be paid within 7 days of receiving your booking confirmation email.
- Remaining balance: to be paid according to the instalment plan selected at the time of booking.
- Instalment fee: fees will apply for payment in instalments.
Case No. 3: Booking Less Than 30 Days Before Departure
- No deposit is required.
- Total amount: to be paid within 7 days of receiving your booking confirmation email.
Payment Methods
At the bottom of the confirmation email, you will find an overview of the payment instructions and methods available to you:
- Payment through your association: your association may choose to collect payments directly from participants. Please contact your group leader for more information.
If applicable, follow their payment instructions.
- Online payment: Bancontact, VISA, MasterCard or iDEAL. Click the payment link in the email or log in to your My Yoonly account, select whether you wish to pay the deposit or the total amount, and follow the steps provided.
Payment Confirmation
You will receive a confirmation email for each payment. Depending on the payment method chosen, confirmation may take up to 5 business days.
- Online payment: as soon as your payment is accepted, you will receive an immediate confirmation. The payment status of your booking in your My Yoonly account will also be updated.
Can't find the confirmation email? Please check your spam folder. If necessary, contact us at contact@yoonly.eu.
Non-Payment
We regularly send payment reminders to help you meet the deadlines. Fees may apply in the event of late or non-payment.
- Cancellation & withdrawal rights: failure to pay the deposit and/or the total amount is not regarded by Yoonly as a cancellation or any other termination of the travel contract.
- Association guarantee: if the participant does not make the required payment, the association guarantees payment of the outstanding amount.
- Cancelling your trip: please contact your group leader directly.
Room allocation
For a group trip, each traveler or participant books individually. The group leader (association, club, company, etc.) is responsible for organizing the room arrangements in coordination with our team.
Choose a shared group name
If you’re traveling with friends or colleagues and want to stay in the same room or nearby rooms, agree on a shared group name and enter it in the “Group name” field during your booking.
This allows us to know that you belong together and enables us — together with your designated group leader — to organize your rooms as close together as possible.
Indicate the number of group members
It’s not always possible for everyone to book at the same time. That’s why we ask you to let us know the expected number of participants using the same group name.
- We can already take into account bookings that are likely to follow, even if not everyone has booked yet.
- Don’t worry if this number changes later — the final room allocation will only be made once the group trip is fully booked or at the latest 30 days before departure.
Available room types
See ACCOMMODATION for details on the available room types at your property. If there are rooms for 4 or 6 people, we recommend registering in groups of 2, 3, 4, or 6 people, or a multiple of these numbers.
- We cannot guarantee that the assigned room types will perfectly match your group size. This depends on availability and the allocation of room types for your specific group trip.
- It’s possible that another group may share your room, or that your group could be partially split up.
That said, after many years of experience, we’ve become experts in room coordination — we’ll always do our utmost to keep your group together!
Buying one or more empty beds
If you want 100% certainty that no one from another group will share your room(s), or if your group size doesn’t fit the available room types, you can choose to buy one or more empty beds (subject to availability).
This gives you more control over your room setup, which we’ll organize together with you.
Interested? Contact us at contact@yoonly.eu for availability and pricing.
Deposit
To ensure that the rented property is returned in the same condition as it was received, a security deposit is required for certain parts of your trip.
Accommodation
Deposit procedure:
The accommodation deposit is collected via the platform SWIKLY, on behalf of the accommodation provider. This method replaces the traditional VISA authorization, cash payment, or cheque (FR).
For each stay, a deposit of at least €200 per person is required (amount may vary depending on the accommodation). The amount is only temporarily reserved on your bank account or payment card — no money is actually withdrawn.
The accommodation provider may only charge (part of) this amount in case of damage or issues found after your stay. In all other cases, the reservation is automatically released.
Deposit amount: minimum €200 per person, depending on the accommodation.
Ski Pass
Deposit procedure: cash upon check-in.
The deposit for the ski pass (magnetic key card), if applicable, is paid in cash to the Yoonly trip leader upon arrival at the destination.
To receive your deposit back, return your ski pass at check-out to the Yoonly trip leader or insert it into the designated drop box at the ski pass counter on-site.
Deposit amount: €2 per ski pass, unless otherwise indicated.
Equipment Rental
Deposit procedure: via a pre-authorization on a credit card (VISA or MasterCard) or by providing a copy of both sides of the credit card at collection.
No money will be charged to your card. The deposit amount is simply reserved and automatically released no later than 20 days after check-in.
If you don’t have a personal credit card, a copy of the front and back of a valid credit card (VISA or MasterCard) will also suffice to complete the deposit process.
Deposit amount: depends on the rented equipment (quality and type). The amount can never exceed the public retail price incl. VAT of the rented material.
As long as there is sufficient balance available on the credit card, up to two people can use the same card to provide their deposit.
Liability
You are personally and jointly liable for all deposits at all times. Yoonly cannot be held responsible for any deposits that are partially or fully withheld, as this remains a direct agreement between you and the supplier of the respective service.
Our trip leaders on-site are, of course, available to assist you in case of any issues — for example, with a language barrier or questions about the reason for a withheld deposit.
We strongly recommend taking a photo of the inspection form upon collection and return. This provides you with proof in case a deposit is withheld unfairly afterwards.
Travel info
Provided that you have paid the full amount and at least 21 days before departure, you will receive a detailed overview of all travel information with your booking in the form of an info booklet. Our info booklet will be sent to you by email, but can also be downloaded from 'My bookings' on your My Yoonly account.
Here are a few practical facts that are important to know before you confirm your booking.
#1 Departure and arrival by bus
The departure and arrival times of Yoonly buses vary depending on the pick-up point and destination. Unless otherwise stated in the booking steps with the transport option, you can generally assume that we use the departure and arrival times below. Always subject to change due to traffic and/or weather conditions.
Outward journey:
Departure from the Netherlands (NL): Friday or Saturday evening between 16h00 and 23h00.
Departure from Belgium (BE): Friday or Saturday evening between 17:30 and 00:00.
Departure from Northern France (FR): Friday or Saturday evening between 19h00 and 01h30.
Departure from central France (FR): Friday or Saturday evening/night between 21h00 and 03h30.
Departure from Southern France (FR): Friday or Saturday night between 00h00 and 06h00.
Arrival at destination in France (FR): Saturday or Sunday morning between 06:30 and 13:00.
Arrival at destination in Italy (IT): Saturday or Sunday morning between 08h00 and 13h00.
Arrival at destination in Austria (AT): Saturday or Sunday morning between 06:30 and 13:00.
Arrival at destination in Switzerland (CH): Saturday or Sunday morning between 06:30 and 13:00.
Return journey:
Departure from France (FR): Saturday evening between 17h00 and 23h00.
Departure from Italy (IT): Saturday evening between 17:00 and 23:00.
Departure from Austria (AT): Saturday evening between 17:00 and 23:00.
Departure from Switzerland (CH): Saturday evening between 17:00 and 23:00.
Arrival at destination in the Netherlands (NL): Sunday morning between 08h00 and 13h00.
Arrival at destination in Belgium (BE): Sunday morning between 06h00 and 12h00.
Arrival at destination in Northern France (FR): Sunday morning between 04h00 and 10h00.
Arrival at destination in central France (FR): Sunday morning between 02h00 and 08h00.
Arrival at destination in Southern France (FR): Sunday morning between 00h00 and 06h00.
As of 7 days before departure, you can find the exact departure information of the bus assigned to you in 'My bus data' on your My Yoonly account. Here you will find your bus number, the time of collection, the time of departure, the exact address of your pick-up point and the contact details of the person responsible for the pick-up point. The same applies for the return journey. The bus data on your My Yoonly account is actively kept up-to-date.
#2 Check-in and check-out accommodation
Unless otherwise stated on the WELCOME page of the group trip, please note the check-in and check-out times below:
Check-in:
Arrival at destination Saturday morning: Saturday afternoon between 17h00 and 20h00.
Arrival at destination Sunday morning: Sunday afternoon between 17h00 and 20h00.
Check-out:
Saturday morning before 10h00, with the exception of the accommodations where an appointment has to be made for the check-out and room inspection which is organised between 07h30 and 10h00.
Everyone likes to have a clean accommodation. The cleaning teams of our accommodations therefore do everything in their power to put your accommodation in order as soon as possible after check-out of the travellers who preceded you. The same happens a week later when you leave and new travellers will occupy your accommodation.
#3 Luggage depot
Following on from the above, you will often have a 'dead day' to fill upon arrival or departure. Our Yoonly travel guides will be happy to fill this in as best as possible with, among other things, the guarding of the luggage depot, which will be provided to you free of charge.
On arrival and departure, you will not have to drag your luggage around, you can leave it in the luggage depot until you check-in at your accommodation or return home by bus.
Modify booking
#1 Travel options, with the exception of insurances
Up to 30 days before departure, you can modify your booking and in particular your travel options completely free of charge in your My Yoonly account under the heading 'My bookings'. You can change, cancel or add travel options.
To do so, click on 'Travel options' in the table and change the initially booked travel options as desired. You will receive an updated confirmation e-mail for each change, containing an update of your booking overview and corresponding travel sum.
Outstanding balance after modification(s): You must pay your full travel price at least 30 days before departure. See PAYMENT for more information and the applicable conditions.
Overpayment after modification(s): Do you have a credit balance with us after you modified your booking and corresponding travel options? We will make sure that this balance is paid back to the account of your choice at the latest before departure. In the event that we do not have your account details, e.g. if you paid your deposit and/or full travel sum online, we will contact you to request these.
#2 Insurances
The only travel components that cannot be changed, cancelled or added are the insurances. After a period of 24 hours, counting from receipt of your confirmation e-mail, the insurances you have booked will be activated by our insurance company.
This is to avoid fraud and abuse of the comprehensive cover provided by our insurance policies.
Cancel booking
No matter what you find yourself in, we have an answer for you in case you have to cancel your booking. With our flexible and transparent cancellation policy, we do everything in our power to save you from potential cancellation costs. After all, it is bad enough when you have to cancel your booking.
#1 Replacement
You can't travel yourself, but have found someone who can and wants to take over your booking? Any replacement must be communicated by email to contact@yoonly.eu at least 14 days before departure. You need to provide your replacement's name, email address, phone number, and your booking ID. This comes with an administration cost of 20€.
#2 Cancellation with cancellation insurance
The cancellation insurance is a standard cancellation insurance, commonly offered when booking a trip.
When you book cancellation insurance, you are entitled to a refund equivalent to the applicable cancellation fees, minus the cost of the insurance(s) you have booked. This means you essentially have a cost-free cancellation up to 24 hours before departure if you cancel for a reason covered by the insurance policy and you can provide the necessary documentation to the insurance company.
note: Keep in mind that there is a deductable in this insurance!
If you have the proper documentation for your reason for cancellation, you will receive a refund. If not, you are not eligible for a refund.
You can find all the covered reasons in the policy conditions: Policy Conditions for Cancellation Insurance
#3 Cancellation without cancellation insurance
Find more information on how to cancel your booking here.
If you cannot apply the two options mentioned above, cancellation costs will apply to your booking. The amount depends on the time remaining until the departure date. The cancellation process only starts once the minimum cancellation costs have been paid. As mentioned above, this is very important to avoid higher cancellation costs.
More than 45 days before departure: 30% of the total amount
Between 44 and 30 days before departure: 50% of the total amount
Between 29 and 15 days before departure: 65% of the total amount
Between 14 and 10 days before departure: 80% of the total amount
Less than 9 days before departure: 100% of the total amount
